Daniel began his supported employment journey with The Orchardville Society in September 2011. While studying through Belfast Metropolitan College he took advantage of using the employment and training service we offer.
Daniel’s Employment Officer began by identifying what he wanted to achieve. Recognising that his biggest goal was to achieve an enjoyable job with paid employment. With this in mind Daniel’s Employment Officer sourced him a work placement at Days Hotel in Belfast for twelve weeks. Daniel’s role was to develop skills to allow him to apply for paid employment in the future. During this time Daniel worked in the front lobby, dealing with customer enquires, taking luggage to customer rooms and providing a high standard of customer service.
It was clear from the outset that Daniel was enjoying his work experience. His supervisor and mentor, Sammy Stelges, was extremely impressed with Daniel’s hard working attitude and repertoire with customers and as a result extended his work placement period. Sammy was keen to expose him to other duties around the hotel so Daniel was trained how to work behind the hotel bar, use the till, food service and food delivery.
The support offered to Daniel by his Employment Officer at The Orchardville Society meant he was able to work on key skills such as communication, team work and understanding the workplace policy and procedures. With tailored support and the employer willing to develop Daniel’s skills, an approach was made for Daniel to become a paid member of staff. Days Hotel were delighted to offer Daniel paid employment, recognising that the skills he had developed were those of a paid staff member.
Daniel is over the moon with his paid job and can’t believe he has achieved his biggest goal. Daniel as a result has developed greater independent skills, made new friends and most importantly is getting to use the sign in and out system for paid members of staff. He really is part of the team!
Days Hotel have played a significant part in providing a work placement, developing Daniel’s employment skills and offering paid employment. They should be recognised for their part in providing full inclusion to their workforce. Daniel has currently moved onto the Workable (NI) programme which will offer him and Days Hotel further support for a minimum of two years to maintain his employment. For further details on Workable please visit www.sesni.org.uk .