our policies page title

Supporting people with learning disability or autism to live, learn and work.

Privacy Policy & Terms of Use

This policy is for the website www.orchardville.com and governs the privacy of users who choose to access the site. It explains how Orchardville complies with the GDPR (General Data Protection Regulation), the DPA (Data Protection Act) [pre GDPR enforcement] and the PECR (Privacy and Electronic Communications Regulations).

This policy will explain areas of this website that may affect your privacy and personal details, how we process, collect, manage and store those details and how your rights under the GDPR, DPA & PECR are adhered to. Additionally, it will explain the use of cookies and the download of any documents, files or software made available to you (if any) on the site. Our contact details are provided if you have any questions.

Privacy Policy

Use of Cookies

What are cookies? A cookie is a small text file which is placed onto your computer or electronic device when you access our website. Cookies can be used to track users’ actions and activities, and to store information about you.

This website uses third party analytics (Google Analytics), one of the most trusted analytics solutions, to collect standard internet log information and details of visitor behaviour patterns for content quality purposes. Google Analytics will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information.

For more information on Google Analytics visit https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Or for further information on cookies generally visit www.allaboutcookies.org

We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these social media sites to work, including Facebook, Twitter and Vimeo they may set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purpose outlined in their respective privacy policies.

External Website Links & Third Parties

Although we only look to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

Hypertext links are links by which visitors can move from one website to another or from one page to another within the same website. Our website may contain hypertext links. Any links between Orchardville’s website and any third-party websites are provided for your convenience only and we accept no liability whatsoever for the contents of any such third-party websites. The inclusion of any link to a third-party website does not imply endorsement by Orchardville of the website or its operator. We exclude to the fullest extent permitted by law all liability that may arise in connection with or as a result of third-party website material or the third-party website operator causing any damage, costs, injury or loss of any kind.

We cannot guarantee or verify the contents of any externally linked website despite our best efforts. Users should therefore note that they click on external links at their own risk and we cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Shortened URL's; URL shortening is a technique used on the web to shorten URL's (Uniform Resource Locators) to something substantially shorter. This technique is especially used in social media and looks similar to this (example: https://bit.ly/2IWjDYT). Users should take caution before clicking on shortened URL links and verify their authenticity before proceeding.

Downloads & Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine and safe downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications.

We accept no responsibility for third party downloads and downloads provided by external third-party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

Contact & Communication With Us

Users contacting us through the website do so at their own discretion and provide any personal details at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

Links & Social Media Sites

Our Social Media Policy ensures our organisation and staff conduct themselves accordingly online. While we may have official profiles on social media platforms users are advised to verify the authenticity of such profiles before engaging with or sharing information with such profiles. We will never ask for user passwords or personal details on social media platforms. Users are advised to conduct themselves appropriately when engaging with us on social media.

Orchardville’s website contains links to pages maintained by us on third party social media websites. The terms specified on those websites will apply to your use of those websites in addition to these Terms of Use.

There may be instances where our website features social sharing buttons, which help share web content directly from web pages to the respective social media platforms. You use social sharing buttons at your own discretion and accept that doing so may publish content to your social media profile feed or page.

Who Your Information May Be Shared With

We may share your information with law enforcement agencies in connection with any investigation to help prevent unlawful activity.

We will not share your information with any other 3rd parties

Website Provider

We use a third-party service to host this website and maintain the security and performance of the website.

Your data may also be available to our website provider to enable us and them to carry out analysis and research on demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them to enable us to improve our services. This may include connecting data we receive from you on the website to data available from other sources. Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us. In the case of this activity the following will apply:

  • Your data will be made available to our website provider
  • The data that may be available to them include any of the data we collect as described in this privacy policy
  • Our website provider will not transfer your data to any other third party or transfer your data outside of the EEA.
  • They will store your data for a maximum of 7 years.
  • This processing does not affect your rights under the other parts of this privacy policy

If you have any queries in regard to the privacy policy, please email info@orchardville.com

    Post:

  • Lagan Village Tower
  • 144-152 Ravenhill Road
  • Belfast
  • BT6 8ED
  • Phone:

  • 028 90732326

Terms of Use

These Terms of Use apply in respect of your use of the website www.orchardville.com. Your access to and use of this website is subject to these Terms of Use and all applicable laws.

Your use of Orchardville’s website constitutes your unqualified agreement to accept and comply with these Terms of Use and to not breach, or to encourage or assist any other person to breach, these Terms of Use.

Using the Website

Orchardville’s website is offered as a free information service for anyone who wishes to find out more about Orchardville, our aims and objectives or the services we offer and is directed primarily at those who access the site from within the United Kingdom.

Whilst we use reasonable efforts to include accurate and up-to-date information on the website, errors may occur. We provide Orchardville’s website and its contents on an “as is” basis and cannot give any warranty or representation as to the accuracy of the information on the site or that access to the site will be uninterrupted or error-free. We do not accept liability for errors or omissions or for any action or decision based on the information displayed on our website.

You agree to use Orchardville’s website only for lawful and ethical purposes in accordance with these Terms of Use. In particular, you agree that you will not use Orchardville’s website in connection with any surveys, contests, pyramid schemes, chain letters, junk email (spam) or any duplicative or unsolicited messages (commercial or otherwise).

Trade Marks, Logos and Service Marks

The trade marks, logos and service marks (collectively “the Trade Marks”) displayed on Orchardvile’s website (whether registered or unregistered) are and shall remain the property of their respective owners. Unless otherwise stated, nothing contained in this website shall be construed as granting any licence or right to use any Trade Mark displayed on the website without the prior written consent of the relevant Trade Mark owner. Your misuse or infringement of any of the Trade Marks displayed on Orchardville’s website is strictly prohibited.

Copyright

The copyright in all aspects of Orchardville’s website is owned by us or our content and technology providers. All content is protected by copyright and may not be used without our prior written consent except as expressly provided in these Terms of Use. We do not warrant or represent that your use of materials displayed on the website will not infringe the rights of third parties.

Unless we expressly agree otherwise, you must not copy, adapt, download, exploit or otherwise use information and/or images contained in our website in any way, save for the purpose of (1) enquiring about or requesting information relating to Orchardville and our services, (2) downloading and temporarily storing one or more of the pages of Orchardville’s website for the purpose of viewing, for your personal use only, on a personal computer or terminal or (3) conducting private or non-commercial academic research. If you use any material displayed on the website for any of the above purposes you must ensure that no documents or related graphics on the website are modified in any way, no graphics on the website are used separately from the accompanying text and our copyright and trade mark notices appear on all permitted copies. If you wish to refer to such material in any publication associated with your private or academic research, you must quote the source of the material and include our copyright legend “© Copyright Orchardville 2019. All rights reserved.”

For the avoidance of doubt, you shall not be entitled to publish, reproduce, permanently store, or retransmit any of the contents of Orchardville’s website without our prior written consent except as expressly provided in these Terms of Use.

Viruses

Whilst we try to keep our anti-virus software up-to-date, we do not warrant that Orchardville’s website, its servers, downloadable files or emails which may be sent by us, are free from viruses or other harmful components.

You must not introduce or attempt to introduce any virus or other contaminant to the website or any of its software or systems or in any way attempt to access, alter, de-compile, reverse engineer, destroy or otherwise tamper with any part of the site, its software or our systems. You must not interfere with anybody else’s use of the website or attempt to impair the proper functioning of the site whether by assisting in the organisation of, or participating in, a denial of service attack or otherwise.

Provision of Services

These Terms of Use do not deal with the terms upon which we will provide any service advertised on the site. We will tell you the terms upon which a service will be provided at the time you ask us to provide it. If the service is to be provided by a third party, the third party’s terms will apply to that service.

Liability

Your use of Orchardville’s website is at your risk. Action should not be taken without first obtaining specific advice. The information and materials provided on the site are of a general nature only and cannot be regarded as constituting advice or recommendations (professional or otherwise). We do not accept any liability for any direct, indirect, special or consequential losses or damages of whatever nature, including but not limited to loss of anticipated savings, data, goodwill or contracts arising out of the site, its availability or lack of availability or your use of any information contained within it.

We exclude all warranties, express or implied, relating to the information and materials on the site to the fullest extent permitted by law.

Connection and Charges

You are responsible for obtaining an appropriate connection with a telecommunications provider in order to access the website and for the costs of all charges you incur in accessing and using the site.

Changes to these Terms of Use

We may amend these Terms of Use from time to time. By continuing to use Orchardville’s website you are confirming that you agree to be bound by any changes we make to these Terms of Use.

At work in the Orchard Café, Belfast

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